Cast iron and ductile iron pipe was long a lower-cost alternative to copper, before the advent of durable plastic materials but special non-conductive fittings must be used where transitions are to be made to other metallic pipes, except for terminal fittings, in order to avoid corrosion owing to electrochemical reactions between dissimilar metals (see galvanic cell).
I think it is rather rude and a bit dishonest for people to not divulge their total fees upfront, an of course we should know to ask. But the normal person wouldn't know the questions to ask until they are burnt once like this, and then there still could be costs for walking up stairs or charge another service call if they need to go somewhere to use the bathroom and come back. THAT ISN'T A QUESTION I WOULD THINK TO ASK.
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