Our goal in business is to treat all of our customers like friends; always treating them with respect, fairness, and honesty. We are a family owned and operated Connecticut plumbing company, and because of this all of our customers receive the attention that they deserve. Mike Marandino, the owner of the company, (as well as master plumber) works out on the road right alongside his employees. He or his wife handles all calls personally and it's the personal touch that makes us special. We strive for 100% satisfaction, and if for any reason a customer of ours isn't satisfied we promise we'll make it right.
No oils from your fingers going onto these joints. The only thing you want on these joints is acid paste, otherwise known as flux. Okay. The purpose of this, and you don't have to be too liberal. This is called an acid brush. The purpose of flux in general is when you heat the pipe to pull the silver solder into the joint. Okay. Don't ask the physics on how that works. That's just how it works. So I generally start with the fitting first. And you just need a film of it, just a little film. You don't need to paint a Picasso doing this here. So we've got the joint fluxed. We just kind of pass around the edge. Okay. We're doing a half-inch joint, so really all you need is a half-inch of flux. Okay. We don't need a ton, a big, messy, ugly pasty joint. And this stuff is all that great to get on your hands, too. We've fluxed everything now. I've got my joint together. This could be an offset in a wall. It could be anything. For any reason I could be doing this.
Our company was established in 1997 by Percy Novoa and his family. The company was founded on four main principles: serving customers with integrity, providing the best products available, completing work on schedule, and treating everyone with fairness and dignity. These principles quickly earned us a reputation as one of the region's top plumbing companies, and we work hard every day to maintain and build on that reputation.
Plumbing reached its early apex in ancient Rome, which saw the introduction of expansive systems of aqueducts, tile wastewater removal, and widespread use of lead pipes. With the Fall of Rome both water supply and sanitation stagnated—or regressed—for well over 1,000 years. Improvement was very slow, with little effective progress made until the growth of modern densely populated cities in the 1800s. During this period, public health authorities began pressing for better waste disposal systems to be installed, to prevent or control epidemics of disease. Earlier, the waste disposal system had merely consisted of collecting waste and dumping it on the ground or into a river. Eventually the development of separate, underground water and sewage systems eliminated open sewage ditches and cesspools.